Privacy Policy

Grace. Trust. Transparency. These values shape everything we do at ZIVAAE.

1. Introduction

At ZIVAAE, we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website zivaae.com or interact with us online or offline.

2. Information We Collect

Personal details: such as your name, email, phone number, and address when you place an order or sign up for updates.
Payment information: securely processed by trusted third-party gateways (we never store your full card details).
Order data: purchase history, preferences, and product details to enhance your experience.
Cookies & analytics: to understand browsing behavior and improve our website experience.

3. How We Use Your Information

We use your information to:

Process and deliver your orders smoothly
Provide order updates, confirmations, and support
Enhance your shopping experience through personalization
Send brand updates, offers, or newsletters (only if you subscribe)
Comply with legal or regulatory requirements

4. Sharing of Information

Your personal data is treated with sacred trust. We never sell or trade your information. We only share it with:

Trusted partners like courier companies and payment processors — only to fulfill your order.
Legal authorities, if required by law.

5. Data Security

We protect your data with encryption, secure networks, and limited access. Our systems are regularly reviewed to ensure safety and confidentiality.

6. Your Rights

You have the right to:

Access, update, or delete your personal data
Opt out of marketing emails anytime
Contact us for data-related queries

7. Cookies

Cookies help us remember your preferences and improve browsing. You may disable them in your browser settings, but some parts of our site may not function properly without cookies.

8. Policy Updates

We may update this policy periodically. All revisions will be posted here with an updated “Last Updated” date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns regarding this policy or your data, please reach out to us:

Email: support@zivaae.com
WhatsApp: +91 86685 58449